FAQs

Q. Where can I make screening schedule inquiries or ticket reservations?

You may call TicketNet at 911-5555 for these concerns.

Q. What are your operating hours?

The Cineplex is open from 11:00am to 9:30pm on regular days; and 11:00am to 10:00pm on holidays and during blockbuster runs. Watch out for announcements of midnight screenings of the most-awaited film titles.

Q. What is the seating capacity of each cinema?

The following are our seating capacities:

  • Cinema 1 – 303
  • Cinema 2 – 316
  • Cinema 3 – 332
  • Cinema 4 – 145
  • Cinema 5 – 524 (Dolby ATMOS Cinema)
  • Cinema 6 – 156
  • Cinema 7 – 156
  • Cinema 8 – 156
  • Cinema 9 – 155
  • Platinum Cinema – 40 (with La-Z-Boy chairs)

Q. Are there any restrictions or prohibitions at the Cineplex?

Patrons are not allowed to bring in the following:

  • Deadly weapons
  • Electronic recording devices
  • Chewing gum
  • Hot drinks (coffee, hot chocolate, tea) and other drinks without cover
  • Rice and pasta meals (fried chicken, soup, spaghetti, rice toppings
  • Other food items (ice cream cones, unshelled peanuts, boiled eggs, corn on the cob)
  • Patrons are also reminded to turn their mobile phones off or put them in silent mode

Q. How do we go about booking the cinemas?

For block screenings, cinema rentals and other inquiries, you may contact:

KRISTINE ERIKA LEDESMA
Cineplex Marketing Officer
Trunk line: 588-4000 local 7066
Mobile: 0998-8447261
Email: kledesma@aranetagroup.com