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Frequently Asked Questions

An unforgettable cinema experience in the first and only real Cineplex in the Philippines

Q: Where can I make screening schedule inquiries or ticket reservations?

A: You may call TicketNet at 911-5555 for these concerns.


Q: What are your operating hours?

A: The Cineplex is open from 11:00am to 9:30pm on regular days; and 11:00am to 10:00pm on holidays and during blockbuster runs. Watch out for announcements of midnight screenings of the most-awaited film titles.


Q: What is the seating capacity of each cinema?

A: The following are our seating capacities:

  • Cinema 1 – 303
  • Cinema 2 – 316
  • Cinema 3 – 332
  • Cinema 4 – 145
  • Cinema 5 – 524 (Dolby ATMOS Cinema)
  • Cinema 6 – 156
  • Cinema 7 – 156
  • Cinema 8 – 156
  • Cinema 9 – 155
  • Platinum Cinema – 40 (with La-Z-Boy chairs)


Q: Are there any restrictions or prohibitions at the Cineplex?

A: Patrons are not allowed to bring in the following:

  • Deadly weapons
  • Electronic recording devices
  • Chewing gum
  • Hot drinks (coffee, hot chocolate, tea) and other drinks without cover
  • Rice and pasta meals (fried chicken, soup, spaghetti, rice toppings
  • Other food items (ice cream cones, unshelled peanuts, boiled eggs, corn on the cob)
  • Patrons are also reminded to turn their mobile phones off or put them in silent mode


Q: How do we go about booking the cinemas?

A: For block screenings, cinema rentals and other inquiries, you may contact:

Ms. Kristine Erika Ledesma

Cineplex marketing officer

Trunk line: 588-4000 local 7066

Mobile: 0998-8447261